Terms & Conditions

Last Updated: July 18, 2026

Welcome to Book My Sundarbon. These Terms & Conditions govern the use of our website and the travel services provided by us. By accessing our website, submitting an inquiry, requesting a customized tour, or booking any travel package, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website or services.

1. About Our Services

Book My Sundarbon specializes in:

We reserve the right to modify, update, or discontinue any tour package or service without prior notice.

2. Booking Policy

A booking is considered confirmed only after:

Submitting an inquiry or customized tour request does not guarantee a confirmed booking.

3. Customized Tour Requests

Customers may request a personalized tour itinerary based on:

Customized quotations are prepared specifically for each request and may vary depending on availability and seasonal pricing.

4. Pricing

All package prices displayed on our website are indicative and may change due to:

The final price will be confirmed before booking.

5. Payment Terms

Payments may be made through approved payment methods provided by Book My Sundarbon.

Depending on the package, an advance payment may be required to secure the booking.

The remaining balance must be paid before the tour commencement or as communicated during the booking process.

6. Cancellations & Refunds

Cancellation requests must be made in writing via email or WhatsApp.

Refund eligibility depends on:

Government fees, permit charges, taxes, and other non-refundable expenses may not be eligible for a refund.

The applicable cancellation policy will be shared during booking confirmation.

7. Changes to Bookings

Requests to modify travel dates, traveler details, accommodation, or itinerary are subject to availability and may incur additional charges.

Book My Sundarbon cannot guarantee modifications after a booking has been confirmed.

8. Travel Documents

Guests are responsible for carrying valid identification and any documents required by government authorities during the trip.

Failure to produce the required documents may result in denied participation without refund.

9. Traveler Responsibilities

Guests are expected to:

Any damage caused by a traveler will be their sole responsibility.

10. Wildlife Disclaimer

The Sundarbans is a protected natural habitat.

While the region is famous for the Royal Bengal Tiger and diverse wildlife, sightings cannot be guaranteed.

Wildlife movements depend entirely on natural conditions.

11. Weather & Natural Conditions

Tours may be modified, delayed, or cancelled due to:

In such cases, Book My Sundarbon will make reasonable efforts to provide suitable alternatives whenever possible.

12. Accommodation & Transportation

Hotels, resorts, boats, and vehicles are arranged based on package inclusions and availability.

In unavoidable circumstances, similar alternatives of comparable standard may be provided.

13. Third-Party Services

Some services are provided by independent partners, including:

While we carefully select our partners, Book My Sundarbon is not liable for delays, service interruptions, or acts beyond our direct control.

14. Limitation of Liability

Book My Sundarbon shall not be held responsible for losses, delays, injuries, damages, or expenses arising from:

15. Website Usage

You agree not to:

16. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and branding, is the property of Book My Sundarbon unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Changes to These Terms

Book My Sundarbon reserves the right to update these Terms & Conditions at any time.

The revised version will be published on this page with the updated effective date.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of our services shall be subject to the jurisdiction of the competent courts in West Bengal, India.

20. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

Book My Sundarbon

πŸ“ West Bengal, India

πŸ“ž Phone: +91 XXXXXXXXXX

πŸ“§ Email: info@bookmysundarbon.com

🌐 Website: www.bookmysundarbon.com

Acceptance of Terms

By using the Book My Sundarbon website, requesting information, submitting a customized tour request, or booking any travel package, you confirm that you have read, understood, and agreed to these Terms & Conditions.